Local residents issues appeal to encourage everyone to check their NHS contact details

A local resident who has received several automated reminder messages intended for someone else is urging people to check their contact details are up-to-date.

The resident in question has contacted Huddersfield Times after he received a number of texts and phone calls about appointment bookings and Covid-19 reminders which were intended for someone else.

He is subsequently appealing for the individual with the initials ‘A. W. R’; possibly believed to be living in the HD5 area of Huddersfield, to contact their local GP to check their contact details are correct.

It is vital, especially at this time, that GP practices have an up-to-date contact number for their patients. If you have recently changed your number, or have opted for reminder messages and not received them – please ensure your contact details are up-to-date.

As part of the Covid-19 vaccination programme, the NHS are using text messages as one of the ways to contact people when they are eligible to receive the vaccine. These will be done using contact details listed by local GP Practices. These messages may also be followed up by a letter a few days later. Full details of how the NHS are using electronic communication for Covid-19 vaccinations is available at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/how-you-will-be-contacted/.

Calderdale and Huddersfield Foundation Trust (CHFT) also use text messaging to smartphones that allows patients to view appointment letters online, which is another reason why it’s important to double-check your details are up to date.

This website uses cookies. By continuing to use this site, you accept our use of cookies. Try not to get crumbs in the keyboard.